Chapter 1 Study Guide

- Why do we communicate? How do we communicate? When do we communicate? Where do we communicate? Who do we communicate with?

- Three ways...action (one way), interaction (two- way), transaction (shared exchange)(8-9)

- Symbols (arbitrary: in relation to..- abstract: representation- ambiguous: open to interpretation)

- Signs: (causal: concrete: factual/ undisputable)
- Meaning: single, multiple, contextual, socially constructed (10-14)
- Presentation (version/ opinion) Representation (fact)

What do the authors mean when they say, "your communication with other people presents them with a way of looking at the world that is based on how you prefer them to see it"? (15)

Frames of reference: knowledge base
Intentionality (conscious/ deliberate behavior)

What is meant by, "In light of our relational perspective on communication, you can usually make assumptions about the level of intentionality of people you know, and you make these assumptions from how you know them personally'? (17)

Five Types of communication: (18)

Successful: intentionally sent/ accurately received
Miscommunication: inentionally sent/ innaccurately received
Accidental: unintentionally sent/ accurately received
Attempted: intentionally sent/ not received
*Danger: unintentionally sent/ innacurately received
Give an example for each of these modes of communication.

Explain the meaning of communication as defined on page 19-20 in italics.

"Communication is the transactional use of symbols, influenced, guided, and understood in the context of relationships, taken for granted understandings, meanings,and reality that it represents and creates as ways for people to share an understanding of the world they inhabit together'.